Sharpening & Repairs
We sharpen regular, wide, and ceramic blades, refurbish Wahl Bravura 5-in-1 blades, and do blade restoration.
We are the official distributor, Service & Warranty Center for Heiniger clippers. We also repair Andis, Wahl and Artero clippers.
Our service center is currently completing all tool sharpening and clipper repairs within 2-3 business days of receiving.
How to send in your blades & tools for sharpening or repair:
Please complete the PetStore.Direct Sharpening & Repair Form in full and mail it along with your blades, scissors and/or clippers to:
PetStore.Direct Service Center
163 Round Rock Road
Russellville, AR 72802
Sharpening & Repairs phone & text support:
Sharpening & Repairs email:
Tool Care Do’s & Don’ts
The PetStore.Direct Sharpening & Clipper Repair
Team is lead by our Master Sharpener Amberlee.
Amberlee is a master sharpener of blades & shear technician through the National Beauty Tools Sharpeners Guild that has been sharpening for over 10 years. She does everything from sharpening blades and shears to repairs of clippers and all aspects of dog grooming tools. She is also a certified dog groomer through Holly & Hugo and has experience not only in a grooming salon, but on ranches and farms around the United States! She is passionate about continued education and strives to learn everything there is to know about dog grooming and sharpening.